Michelle Lim is the Managing Director and Principal Trainer/Consultant of Clarity Training and Consulting, a leading training and development company that works with organizations in both the private and public sector.
Michelle provides Consultancy, Training and Coaching to organizations to achieve their goals in Human Capital Performance, Talent Development, Customer Focus, and Organizational Excellence. She consults with key stakeholders within organizations to define their training and development needs, identify the barriers to organization improvement, and develop holistic training and development solutions to achieve organizational goals. Some of her key experience and expertise are in Business Communications, Customer Service Excellence, Facilitation, Presentation Skills, and Change Management.
Due to her excellent track record and ability to deliver quality consulting and training solutions and services, she is also an Associate Trainer with Marketing Institute of Singapore (MIS) and Singapore Institute of Management (SIM), two leading adult learning institutions in Singapore and Asia that provides public enrolment and corporate customized programmes.
In her past 15 years of experience, she has worked with Global, Multinational, Government, and leading SME organizations. She has a wide base of industry knowledge and experience in Banking and Finance, Healthcare, Manufacturing, Oil and Gas, Hospitality & Retail, Education, Professional Services, just to name a few.
Private sector clients include Changi Airport Group, Standard Chartered Bank, American International Group, Maybank, Cummins Power Generation, EZRA Holdings, Sorin Group, Apple, Starbucks and Singapore Press Holdings. Government clients include Urban Redevelopment Authority of Singapore (URA), Home Team Academy, Land Transport Authority (LTA), Jurong Health Services, Prime Minister’s Office (Public Service Division), National Environment Agency (NEA), Ministry of Defence and Lee Kuan Yew School of Public Policy.
Michelle strives to facilitate learning and change that inspire, engage and transform individuals and organizations. Hence, her workshops focuses not just on the theories of change but more importantly, incorporates a practical yet powerful approach to enable individuals to build confidence, apply transforming techniques, and change their workplace experiences and situations.