Clarity. Training that inspires, engages and transforms.

ISES Global Conference on Service Excellence 2011

July 15th, 20110 Commentsclarityasiatraining

Harder & Softer Aspects of Service Having conducted so many workshops on customer service and service excellence over the past few years, it was a great…

Customer Complaints Are Great For Your Organization

April 14th, 20110 Commentsclarityasiatraining

Many organizations try to reduce the number of complaints they receive from their customers. In many organizations, the management and staff view complaints as something…

About The Trainer

Michelle Lim

Michelle Lim is the Director and Executive Trainer of Clarity Training and Consulting. She is a Trainer, Speaker and Coach who specialises in Business Writing, Customer Service and Business Communications. She has more than ten years of experience in training, people management and customer service with Global, SME as well as Government organizations.

You can also contact Michelle Lim at (65) 6827-5628 or email at